Senders · 27 institutions
Who writes to you, and what they want.
Every French agency, utility, bank and landlord we read.
Government & agencies
19 senders- Agence Régionale de Santé (ARS)Regional health authority. Handles registrations of medical professionals, complaints about care, public health matters.
- Agirc-Arrco (retraite complémentaire)Mandatory complementary pension for private-sector employees. Separate from CNAV.
- ANEF (Administration Numérique des Étrangers en France)Online portal for residence permits since 2024. Most students, salariés, passeport talent applications now go through ANEF.
- ANTS (titres sécurisés)Issues passport, CNI, permis de conduire, carte grise. Process through ANTS website + mairie or préfecture for biometrics.
- Assurance Maladie (Ameli / CPAM)Health insurance for residents. Reimburses doctor visits, prescriptions, runs the carte vitale. CPAM = local branch, Ameli = the brand.
- Assurance Retraite (CNAV / CARSAT)Public pension scheme (régime général). Builds your relevé de carrière from URSSAF declarations. You'll meet them seriously around age 60.
- Caisse d'Allocations Familiales (CAF)Pays family benefits and housing aid (APL/ALS). They run on documents — every life event needs a paper trail. Late replies cost you money.
- CIPAV (professions libérales)Retirement caisse for many professions libérales (architects, consultants, etc.). Handles their cotisations and pension rights.
- CROUSStudent services: bourses, logement étudiant, restaurants universitaires. CVEC payment processing.
- France Travail (ex-Pôle emploi)Unemployment benefits (ARE) and jobseeker registration. Renamed from Pôle emploi in 2024 — both names still appear on letters.
- Huissier de justice (commissaire de justice)Private bailiffs who deliver legal documents and execute judgments (saisies, expulsions). Letters from them are formal — every day matters.
- Mairie (état civil, services municipaux)Marriage, PACS, birth registration, school enrollment, local services. Always your commune of residence — varies enormously by city.
- MSA (Mutualité Sociale Agricole)Sécu + family + retirement combined, but only for the agricultural sector. If your job has anything to do with farming or food production, you're MSA not URSSAF.
- OFII (Office Français de l'Immigration et de l'Intégration)Validates VLS-TS visas after arrival, runs the Contrat d'Intégration Républicaine (CIR), medical visits for new arrivals.
- Préfecture (titres de séjour)Issues residence permits (titres de séjour) and handles many civic procedures. Most titre work moved online to ANEF in 2024 — paper only for specific cases.
- Service des Impôts des Entreprises (SIE)Business taxation: TVA, IS, CFE, CVAE. If you're auto-entrepreneur, this is who you talk to about TVA once you cross the threshold.
- Service des Impôts des Particuliers (SIP / DGFiP)Personal income tax, taxe d'habitation, taxe foncière. The DGFiP is national; your SIP is the local branch handling your file.
- Tribunal judiciaireCivil and minor criminal cases. Letters from a tribunal mean a real legal process — not something to handle alone.
- URSSAFCollects social contributions (cotisations) from employers, self-employed, and auto-entrepreneurs. Errors compound — fix early.
Utilities & telecom
3 sendersBanks & insurance
2 sendersTransport
3 senders- ANTAI (amendes routières)Processes traffic fines (amendes radar, stationnement). Pay or contest within 45 days or the amount goes up.
- Île-de-France MobilitésPublic transit organizing authority for Paris region. Pass Navigo, Imagine R student card, fine processing.
- SNCFNational railway. Letters usually about subscriptions, refunds, or fines on board.
Don’t see your sender? Email us — we add new senders within a week.