France Travail (ex-Pôle emploi)
Unemployment benefits (ARE) and jobseeker registration. Renamed from Pôle emploi in 2024 — both names still appear on letters.
How to deal with them
Missed actualisation = benefits cut. Most replies via espace candidat messagerie.
History
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What is France Travail (ex-Pôle emploi)?
Unemployment benefits (ARE) and jobseeker registration. Renamed from Pôle emploi in 2024 — both names still appear on letters.
How do I reply to France Travail (ex-Pôle emploi)?
France Travail (ex-Pôle emploi) prefers replies via Reply through their online portal (Free (via their portal)). Their official site is https://www.francetravail.fr. Phone: 3949.
Where do I log in to France Travail (ex-Pôle emploi)?
Their authenticated portal is at https://www.francetravail.fr/candidat/connexion.html. You'll need your account number (it's printed top-right on every letter they send).
How long does France Travail (ex-Pôle emploi) take to process things?
Typical processing window is 7–30 days. Outside that window, it's worth a follow-up call.