Social security · Public
Assurance Maladie (Ameli / CPAM)
Health insurance for residents. Reimburses doctor visits, prescriptions, runs the carte vitale. CPAM = local branch, Ameli = the brand.
How to deal with them
Reply through their online portalFree (via their portal)They typically reply in 14 to 45 days.
Most replies go via Ameli messagerie. Use paper LR AR only for formal disputes.
Procedures involving this sender
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Frequently asked
What is Assurance Maladie (Ameli / CPAM)?
Health insurance for residents. Reimburses doctor visits, prescriptions, runs the carte vitale. CPAM = local branch, Ameli = the brand.
How do I reply to Assurance Maladie (Ameli / CPAM)?
Reply through their online portal. Cost: Free (via their portal). Their official site is https://www.ameli.fr. Phone: 3646.
Where do I log in to Assurance Maladie (Ameli / CPAM)?
Their authenticated portal is at https://assure.ameli.fr. You'll need your account number (it's printed top-right on every letter they send).
How long does Assurance Maladie (Ameli / CPAM) take to process things?
Typical processing window is 14 to 45 days. Outside that window, it's worth a follow-up call.